TourneyTime Knowledge Base
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Knowledge Base Article

Update Date
Q1002 
All 		What do I do if I forget my username or password? 

Visit the Forgot Username or Password? link. You will be asked to enter either your username or e-mail address. Depending on the option you use, your username will be sent or a new temporary password will be sent to the email on file with TourneyTime.  		09/12/2019 
Q1011 
All 		If I created a pool, can I send my pool information to others using TourneyTime? 

Yes. TourneyTime's "Invitation Manager" will allow you to send automated emails to past and future players. To access this feature, go to your pool and select the "Contact My Players" from the "Manager Actions" list then select "Create an Invite" button. You will be able to select past players and add any new email addresses to your contact list and send an invitation to those players with a link to making joining your pool easy. As a bonus, TourneyTime will update your contact list with emails that bounced or are invalid so you can follow up with those contacts for max participation in your pool.  		02/23/2017 
Q1015 
NCAA 		Will I be able to view all other pool players picks once the Tournament starts? 

Yes you will! Once the Tournament is underway and the picks are locked down, you will be able to view other players picks from your pools page. A 'html' and 'pdf' link will be available in the "Picks Status" column under the "COMPLETE" message for each player that has a valid pick sheet. The "html" will show that players pick sheet in html format for faster loading and "pdf" will show the pick sheet in adobe acrobat reader. Both formats are printable and will indicate correct and incorrect picks as the Tournament progresses.  		02/26/2017 
Q1031 
NCAA 		How do I print my bracket? 

To print your bracket, logon and enter your pool's main page. Then, you may click either the "Complete" link under the pick status heading which appears before the tournament has started, or the "View Picks" link after the tournament has started. It is best to print the page with landscape orientation.  		09/05/2006 
Q1036 
All 		Why do some reports not appear when I select the link? 

You may have pop-up blocker toolbar or software enabled. For the best viewing experience, please set your pop-up blocker to allow pop-ups on TourneyTime.com. TourneyTime does NOT use pop-up or any other type of advertising.  		03/13/2018 
Q1037 
All 		Why do some links not appear when I click the link? 

You may have pop-up blocker toolbar or software enabled. For the best viewing experience, please set your pop-up blocker to allow pop-ups on TourneyTime.com. TourneyTime does NOT use pop-ups for advertising.  		03/13/2018 
Q1039 
All 		What is included in a sponsored pool? 

TourneyTime offers sponsored pools with 3 banner options: Generic, Original Upload, and TourneyTime Custom.

A "Generic" sponsored pool allows you to choose a pre-made banner that will display your pool's name and slogan. A "Original Upload" sponsored pool allows you to upload your own banner (780 x 164) that will be displayed with your pool, and a "TourneyTime Custom" sponsored pool hires TourneyTime to create a banner for you.

All sponsored pools include a custom link to direct participants from your web site directly to your TourneyTime pool. The banner is linked to a URL of your choice when clicked.

NCAA Sponsored Pool Information
NFL Sponsored Pool Information  		02/21/2019 
Q1047 
All 		How do I delete a thread from the message board? 

Pool managers have access to delete pool message board threads as follows: Select "Manage My NCAA Pool" from the menu after you login to your TourneyTime account. From your pool managers page, select "Message Board" button and then select the thread you wish to delete. Finally, click the "Delete Thread" link to remove the thread. This will delete all message from that thread and is not reversible.  		03/14/2006 
Q1050 
All 		Can I send an invitation email to past players of my TourneyTime pools? 

Yes! TourneyTime's "Invite Manager" contains a contact list with all your past players. Using this feature, you are able to send automated emails to past and future players.

There are two ways to access the "Invite Manager":
  1. Login to your TourneyTime account to access your NFL Dashboard. Then, find your pool in the "Pools I Manage" section and click the email icon next to the pool name.
  2. When viewing your pool, click the "Manager Actions" drop-down menu select the "Contact My Players" option, then select the "Create an Invite" option.
Once you access the invite manager page, here are instruction to send the invite:
  1. Select (or add) at least one contact on the list and advance to "Step 2"
  2. Add a "manager note" (optional)
  3. Click "Send Invite"
The invite has instructions on how to join the pool including the pool's password, manager's note and a custom web link (URL) directing players to your pool upon login.

To make managing current and future Invites easier your contact list will:
  • Update as new players join your pool(s)
  • Update player's email to match their TourneyTime profile
  • Flag a contact when TourneyTime is notified that an email address bounced or if that contact flagged an email from TourneyTime as spam
  • Allow the manager to add/remove contacts to/from the list at anytime
  		08/26/2023 
Q1051 
All 		Can I use TourneyTime to invite players to join my pool? 

Yes. TourneyTime's "Invitation Manager" will allow you to send automated emails to past and future players. To access this feature, go to your pool and select the "Contact My Players" from the "Manager Actions" list then select "Create an Invite" button. You will be able to select past players and add any new email addresses to your contact list and send an invitation to those players with a link to making joining your pool easy. As a bonus, TourneyTime will update your contact list with emails that bounced or are invalid so you can follow up with those contacts for max participation in your pool.  		02/23/2017 
Q1055 
NFL 		If I adjust my spread, will it remain? Can I get the default spread back? 

If a manager adjusts the spread for a week, that spread will remain regardless of changes TourneyTime make make to that weeks spread. However, clicking the "Reset to Default Spread" link on the spread management page will restore the TourneyTime default spread.  		02/21/2019 
Q1056 
NFL 		Can I adjust my point spread for a week? How? 

Yes. Login to your TourneyTime account and select "Manage NFL Pool". Select the pool you wish to manage and find the "Manager Tools & Extras" section. Click on the link called "Update spreads for Week #xx" (where xx is the current week being viewed) to customize your point spread for that week.  		09/05/2006 
Q1058 
NFL 		If I forget to make picks, do you have an auto picks option? 

Yes. Login to your TourneyTime account and view your NFL pool. Select the "Autopicks" link found at the top of your pool results table. From here you will be able to set your auto-picks to one of the following:
  • Home teams
  • Visitor teams
  • Favorites*
  • Underdogs*
(*Note: Favorite and Underdog options apply to pools using "Play the Spread" option).

Auto-picks will process within 5-30 minutes after the start of the first game of the week.

Confidence Pools: Based on your pool's rules/setting, auto picks will either assign 1 confidence point to the first game and count up to the max number of games, or assign 16 points to the first game of the week and count down till the max number of games is reached for the week.

PLEASE NOTE: If you make ANY picks before auto-picks runs in a given week, that pick sheet will be IGNORED for that week (e.g. no picks will be automatically applied).  		08/28/2019 
Q1064 
All 		Will I be notified if my pool is almost full? 

Yes. By default, you will receive one email alert when your pool is 90% full. You will need to upgrade your pool if you wish to allow more than your current max players, otherwise the pool will lock and not allow any more players to join. You can turn this alert off/on using the "My ProFile" link found at the bottom of all pages while you are logged into your account.  		03/02/2008 
Q1072 
NFL 		How do I join a NFL pool? 

It's easy! Login to your TourneyTime account, select the "Join NFL Pool" link found on the left side of your screen, search for your pool's name, enter the pool password and you are set. Please watch the following demo to a video walk through of joining a TourneyTime NFL pool:

Click to View: Join NFL Pool Demo  		08/26/2009 
Q1074 
NFL 		How do I play NFL Super Squares (aka Super Bowl Squares, Squares pool)? 

View the following link for Super Squares Overview & Features.  		02/17/2020 
Q1079 
NCAA 		I made my picks, but why do I see an "Edit Picks" link in my column when I view my pool? 

This link is provided to allow you to "Edit" your picks (i.e. make changes) anytime up to the tip-off of the first game on Thursday. If you click the HTML or PDF picks report and are happy with the selections, then there is nothing else to do.  		03/17/2010 
Q1081 
NFL 		Can I reinstate a player that was eliminated by accident in my elimination pool? 

Yes. The pool manager can reinstate a player that was eliminated using the pool manager's page. Find the player in the pool and then click the "Fix & Reinstate" link found in the "Manager Action" column. The manager must make changes to the player's picks to a week either before or equal to the week where that player was eliminated. This is not intended to be used as a re-buy in, only to fix players that should not have been eliminated. Once the change's to the player's picks are saved, the manage should click the "Re-Score All Weeks" so the pool reflects the current elimination status and strikes.  		10/18/2011 
Q1088 
NCAA 		Do you have a pool flyer that I can print containing information on how to join my pool? 

Yes! Login and view your pool. Select the "Contact My Players" option from the "Manager Actions" menu and then click the "Print Flyer" link. This will open a PDF version that contains all your pool invite information. You can save, email or post this anywhere you wish.  		02/23/2017 
Q1094 
NCAA 		What does it cost to run my NCAA pool? 

Please refer to the following link for latest NCAA pool prices.  		03/08/2022 
Q1095 
NFL 		What does it cost to run my NFL pool? 

Please refer to the following link for latest NFL pool prices.  		03/08/2022